鶹Ӿ

Communication Management

Northern Training Division
Credential Earned: Training Certificate
Campus: Timmins, Distance
Program Length: 1 Day

Gain the skills needed to handle all types of communication situations with an open, adaptable, genuine, and self-confident approach. Be able to build collaborative relationships based on trust and respect to build an effective working environment.

Delivery: This course is taught in-person and virtually over zoom.

Learning Objectives

  • Identify the fundamental components of communication (verbal, non-verbal, para-verbal).
  • Recognize strategies to avoiding communication breakdown.
  • Learn how to take personal responsibility in communication.
  • Identify tools for active listening.
  • Learn how to interpret non-verbal cues.
  • Learn how to manage filters and assumptions.
  • Be able to manage, mitigate, and positively resolve emotionally charged communication.

Course Benefits

  • Appreciate the value of applying a communication process model.
  • Be more aware of the outcomes of good communication.
  • Know what to say and the best way to say it.
  • Gain insight in creating value in conversations.
  • Appreciate and bridge communication styles (closing the gaps).
  • Understand the importance of active listening.
  • Achieve genuine communication by creating openness.

Registration

If we have upcoming training sessions available, they will appear below for you to register online.

If you have any questions about our training opportunities or would like to learn more about our options for businesses and employers, please contact training@northern.on.ca.

If you would like to be notified when additional dates are available, please send an email to training@northern.on.ca with the course name and you will be added to our notification list.

Northern Training Division

Solutions for a Powerful Workforce

Northern Training Division offers specialized training opportunities to help you develop skills to advance in your field, master a new interest, or fast-track you for success in industries with high demand for skilled labourers.

Whether seeking health and safety training, corporate training, or trades and industry skills training, NTD is here for your needs, your organization, and your success.

Sign up for our email newsletter to receive updates on the courses we are currently offering!

Subscribe to our Newsletter

Northern Training Division pottery class
Northern Training Division welding training

Seeking corporate training opportunities for employees?

Contact us to learn more about our corporate training options for businesses and employers.

training@northern.on.ca

Back To Top